Payment Methods
  • What payment methods do you accept?

    Currently Debit card, Credit card, iDEAL, Sofort PaySafeCard and Crypto Currencies are accepted. If you'd like to make a purchase with a credit or debit card, it will have to be through Stripe.

Order
  • How long is my warranty and do you replace banned accounts?

    We offer a 12 hour warranty with all purchases. If you purchase guaranteed unbanned accounts we'll replace them within that time frame.

  • Where will I recieve my accounts after purchasing them?

    You will recieve an email with your accounts within a few minutes.

  • I haven't recieved my email! Help!

    Please check your spam folder. If you have still not recieved them after 15 minutes and it's not in your spam folder, please contact us through Live Chat or Discord

Support
  • When is support open?

    Support is generally open 7 AM - 8 PM EST on business days and 10 AM - 8 PM EST on weekends. We will do our best to respond to you as soon as possible.

  • How can I contact you in case of questions or issues with an order?

    If you have any issues, we're always here to help! You can contact us through our Live Chat or Discord.

Products
  • How can I move my Optifine Cape to another account?

    You can read our article here on how to move your cape.

  • How can I migrate my Unmigrated Full Access account?

    You can read our article here on how to migrate your Unmigrated Full Access account.

  • Can I move a Minecon Cape to another account?

    No, you cannot.

  • Do you sell your alts more than once?

    Unlike most other shops, we do not resell, use, or redistribute accounts after you've purchased them.

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